"We're proud to say that we've had some terrific feedback from our clients who've used many of our services to date, and even the odd manager who has personally called us to say thank you for helping their EA achieve greater results."
Like many of us that have relied on an EA for years, after I departed the Department of Education and Training, I personally found it immensely difficult when faced with operating a new office myself. I was embarking on a new chapter and very conscious I still had a portfolio of commitments to deliver.
Upon first contact with Capital EA, now one year ago, I felt immediately supported, they understood exactly where I was at, having regard and experience in these high-level roles, I knew it wouldn't take long before I was back to being comfortable again. From my day to day activities, extensive travel arrangements, not only for me but for my partner too, all personal commitments, right through to delivery of printed board papers and briefs are effectively outsourced and now, given Ursula's business connections, will work on other business development needs.
I was delighted to also gain the support of an EO providing me with valuable research, scanning the environment with the myriads of topics I am invested and providing comprehensive briefs obviously crucially important to me. There really isn't anything that Capital EA isn't able or willing to assist with, particularly in the need of business operations.
I look forward to our continued relationship and I feel proud that a business such as this, exists in my own hometown.
Lisa Paul AO PSM
From day one Capital EA provided highly professional support, being proactive in understanding my needs, ensuring my ‘virtual EA’ and I were a good fit, and checking regularly to ensure the relationship worked to our mutual satisfaction. My EA is excellent, taking control of my diary and travel arrangements, financial and event management, and being highly strategic in anticipating events. For a busy person seeking executive support, I can thoroughly recommend Capital EA.
Dr Martin Parkinson PSM
I have worked closely with the principals of Capital EA. They are brilliantly professional, efficient, polite with an infectious friendly manner and disposition.
Their ability to think strategically, anticipate what is required in terms of support and organisational requirements is exemplary. From diary management to event planning and oversight, Capital EA can be relied upon to deliver to any executive’s high standards.
Hon Dr Brendan Nelson AO
I am absolutely delighted with my Capital EA executive assistant. Her professionalism, diplomacy and competence are of the highest order, and I have the utmost confidence in her representing me at the most senior government and corporate levels.
Ursula’s meticulous attention to detail, her extraordinary organisational capability and ability to anticipate my needs have enabled her to successfully manage my highly complex and demanding schedule. What’s more, she has done this with tireless good humour! I have no hesitation in recommending Capital EA.
David Tune AO PSM
Capital EA has been providing the highest levels of EA support and event management to both the CSG board and its individual members for over three years. Their professionalism, reliability, discretion, forethought and client focus are of the highest standards. Capital EA also offers a deep understanding of and experience with the Canberra government business network - absolutely vital for organisations such as ours which operate in that environment.
I am delighted to recommend Capital EA, and wish them continued success with their business.
Russell Miller AO
The Centre for Strategy and Governance, Canberra, ACT
As a busy professional in the health industry, I was becoming quite overwhelmed with the demands of meeting my own clients’ needs and managing my business and personal admin.
Capital EA spent time with me to understand the way I work and what my priorities were. They put together a package of services that has streamlined my work and personal admin. They now handle my email account and my professional networking (via Linked In), and have set me up with a range of apps and processes to help me manage my business activities, tax/accounting and client documentation. They’ve been enormously proactive, too, in providing new solutions to make my hectic life easier.
Amanda Johnson, Consulting Clinician
We recently used Capital EA’s concierge service for our major home relocation, and couldn’t be more impressed.
They took over and managed virtually the whole thing for us, working with our real estate agent and removalist, coordinating and recommending other suppliers, even changing over the majority of our utility providers and mailing addresses. Their ability to anticipate requirements and plan accordingly was outstanding, and throughout the project their attention to detail and forethought about what would be best for us was phenomenal. We can’t recommend Capital EA more highly, and will certainly be using their concierge service again.
Martin Parkinson and Heather Smith
All of the problems I faced as the key planner and coordinator of the event were daunting. Our keynote speaker was the Prime Minister. Our guests included government ministers and the top level of the Australian Defence Force. My experience in organising an occasion such as this was minimal.
It is therefore with great pleasure (and relief!) that I express the gratitude of the Board members of the CEW Bean Foundation to Capital EA. To achieve a happy outcome under trying conditions was always going to be a challenge.
Your contributions of skill, patience and experience made all the difference. With less than eight weeks from first contact to final reconciliation of payments for 150 guests, the pressure was constant. Yet Capital EA was neither flustered nor lacking in support, always in control and approachable.
The Foundation is happy to share its appreciation with others. We heartily recommend your services and will look forward to dealing with you again. Hopefully, at a more leisurely pace!
C.E.W Bean Foundation, Canberra ACT